I am a client

Do I have to pay for the reservation in advance?

How can I help a petsitter or hotel to level up?

How can I pay for the selected care service?

How can I report problems with my booking?

How do I cancel my reservation?

How do I find a petsitter or hotel?

How do I pay for booking a petsitter or hotel?

How is the cancellation process?

How to prepare a pet for temporary care?

What animals can I take care of?

What should I do if I cannot leave a review?

What should I do if the petsitter or the hotel doesn’t respond to my booking?

What should I do when I have a paid reservation and the petsitter is not responding?

When to pay for the order?

Why should you pay through Animalhotels?

Why should you trust animalhotels.com?