How do we care for your
and your pet's safety?
How does work?
The safety and comfort of your pet is the highest priority at AnimalHotels
Only verified care offers
Animalhotels ranking
registration takes place via a telephone number - mobile network operators verify each owner of the number
we monitor the booking process
Constant contact with the petsitter/hotel
the internal communicator allows for easy communication between you and the petsitter/hotel
orderly course of booking statuses
SMS notifications will remind you about new messages and changes in the booking status
Safe payments
the petsitter/hotel will receive remuneration upon termination of care
Stripe payment operator verifies each petsitter/hotel account
full refund when care is not taken
Support from the team
we will answer all your questions related to your care
we share our knowledge with caretakers and hotels
a hotline where you can talk to us in case of ambiguity
How works in four steps?

Find a petsitter or hotel for your dog or cat

  1. Search for a caregiver / hotel by: location, type and number of animals and date
  2. In the details of each offer, check information and opinions of other users
  3. See photos where the guardian shows the place where your pet will be

Book a convenient date

  1. Send the guardian if you want to book an appointment. Describe your pet so that the guardian can make decisions about the possibility of care
  2. Wait for the guardian's response will he be able to look after your pet within the specified time
  3. If the guardian cancels the reservation be understanding - each guardian responsibly considers the willingness and possibility of care

Pay for the reservation

  1. Make payment by BLIK, card, bank transfer to confirm your reservation
  2. Your money will be safe with the global payment operator Stripe
  3. The guardian will receive payment only after the last day of booking, when we are sure that you were satisfied with the service

Take your pet to care

  1. After confirming the reservation on your part, arrange with the petsitter or hotel the details of transferring the pet to the care of the pet
  2. On the first day of booking take your pet to the indicated place or wait for it to be picked up by the guardian
  3. Follow your plans and be sure that your dog or cat is in the best hands!
Find proven care for your pet