You can start a conversation with the client at the moment you apply for a care request. When accepting the booking, write your first message — preferably one that is engaging, professional, and encourages further contact. This is your chance to make a strong first impression.
Your message may include a short introduction, a description of your experience, a few sentences explaining why you are a great fit for caring for this particular pet, and optional questions that show your commitment.
After sending the message, you wait for the client’s response. Only the client’s reply opens the possibility for further conversation. Subsequent messages allow you to build trust and convince the owner that you are the best choice to care for their pet.
Remember — the clearer and more friendly your communication is, the greater the chance that the client will choose you.