Animalhotels care is a dedicated support program created by animalhotels to provide extra safety and comfort for platform users. The program is automatically activated with every paid reservation and includes:
- Veterinary care in case of accidents involving the pet during the reservation.
- Replacement caregivers, if the original caregiver cancels or cannot provide care, and up to 100% reimbursement for the price difference if a more expensive caregiver is found.
With animalhotels care, you can rest assured that your pet will receive excellent care even in unexpected situations. The program operates 24/7, and the animalhotels team acts immediately or as quickly as possible to find a solution in emergencies. All this is done without hidden costs or additional formalities – simply book and pay for care through the app.
Full terms and conditions of coverage can be found in the animalhotels care policy.