When to pay for the order?

If you agree with the guardian details regarding the care of your pet, such as arrival time and rules of care, and the guardian has previously accepted the reservation, press the PAY button above the booking date.

When to pay for the order?

The payment must be made before the animal's arrival to the guardian. However, remember: Only making a payment guarantees you a reservation of the selected date. We recommend doing it immediately after agreeing the details with the guardian. Payment will be made to the caregiver after the service has been performed. In case of cancellation, animalhotels.com refunds the entire amount paid.