In the event that a voucher has already been used when making a booking and that booking is later cancelled, unfortunately the discount voucher cannot be used again. This means that the discount resulting from the voucher will not be reinstated or renewed for reuse.
Discount vouchers are single-use and are assigned to a specific user. When a booking is cancelled, the system does not allow the voucher to be automatically reinstated, even if the discount was originally applied.
For this reason, we recommend that you carefully consider your booking before making it to avoid any potential disappointment due to losing the discount. If you have any concerns about your booking or the discount vouchers, you can always contact our team – we will be happy to answer your questions and help you find a solution!