If a coupon was used during the booking process and the booking was later cancelled, unfortunately, the discount coupon cannot be used again. This means that the discount associated with the coupon will not be reinstated or renewed for future use. Coupons are single-use and assigned to a specific user. When a booking is cancelled, the system does not allow the automatic restoration of the coupon, even if the discount was initially applied.
We recommend carefully considering your booking before completing it to avoid potential disappointment regarding the loss of the discount.
If you have any doubts about your booking or discount coupons, feel free to contact our team – we’ll gladly answer your questions and help you find a solution!