How to cancel a booking?

Both parties (the pet sitter and the pet owner) have the option to cancel. Simply go to the reservation you wish to cancel. You will find a "Resign" button there. After clicking the button, provide the reason for cancellation. Before cancelling, please review the cancellation terms again, which can be found in the pet sitter’s listing where you made the reservation. The cancellation terms may vary for each pet sitter. Once the cancellation is confirmed, a refund will be automatically processed to you.