Animalhotels care is a dedicated support programme created by animalhotels to provide additional security and comfort for platform users. The programme activates automatically with every paid booking and includes:
- Veterinary care for accidents involving pets during the booking period.
- Substitute sitters if the primary sitter cancels or cannot provide care, with a refund of up to 100% of the cost difference when a more expensive sitter is required.
With animalhotels care, you can rest assured that your pet will be well taken care of even in unexpected situations. The programme operates 24/7, with the animalhotels team responding as quickly as possible to address emergencies. It’s all done without hidden fees or extra paperwork - just book and pay through the app.
You can find full terms and scope of protection in the animalhotels care Terms and Conditions.