Yes, Animalhotels Care operates around the clock, regardless of the time of day or night. The button to activate a request will be available 3 days prior to the planned start of care. Upon submitting a request to use the programme, our team takes action as quickly as possible, taking all necessary steps to find a suitable replacement. Thanks to our extensive database of verified caregivers and advanced matching algorithms, we minimise the waiting time for a new caregiver. Our priority is to ensure the comfort and safety of both pet owners and their pets in every situation.